Here are some common questions about Portable AC Rental.
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How do I rent an AC unit?
To rent from us you will need the following.
All rentals are by appointment only. You must call us before placing any order. Online orders without a phone call are not guaranteed and may be canceled.
- Give Us a Copy VALID FLORIDA ID
- A CREDIT CARD OR CASH DEPOSIT IF YOU DO NOT HAVE A FLORIDA ID. and or Proof of Residency from your landlord lease agreement.
- All customer must agree with Portable AC Rental Terms and Conditions which is listed on our website and or when you check out to pay for your rented items
- You must pay up-front for all equipment rentals.
- A VALID working Local Phone number is required. If you do not have a local phone number you must also provide the condominium, association phone, and owner of a property phone number. Phone numbers will be verified
- If your invoice is more than $600 and you choose to pay with a credit card we either require a cash deposit or a cashier’s check made out to Portable AC Rental Corp. Please be advise all deposits made when a credit card is used will be held for 65 days before it will be returned to the customer.
- If the local customer is renting more than three ac units we will require a $100.00 deposit for each ac unit rented.
Pick-up and Retunes at our local store
All retune and pick up of equipment must be done by appointment only. Please call us at 954-604-3569 to set up your appointment 24 hours before coming to our local store to retune or for renals you can pick up the same day with an appointment. All items must be returned during normal store hours as listed on our contact page.
To Pick Up All Rentals Come to
Bay #425 at your set appointement time.
Do I need to provide identification?
Yes. A valid Florida government-issued ID is required or other. We will take a photo of your ID for verification.
When does my rental start
Your rental starts the moment the unit is picked up or delivered to you.
How do I return the unit?
You must call us at least 24 hours in advance and schedule a return or pickup appointment. Units are not accepted without scheduling.
Does my rental automatically renew?
Yes. Your rental continues and renews automatically unless you call us at least 24 hours before your next billing period to schedule a return or pickup.
How do I stop being charged?
You must call us at least 24 hours in advance and schedule a return or pickup appointment. If you do not call, you will be charged for the next full rental period.
Can I text or message to schedule a pickup?
No. All scheduling must be done by phone call. Text messages or app messages are not accepted.
Do you charge a delivery fee?
Yes. Delivery fees are separate from any sign-up or installation fees and depend on your location.
What is the sign-up fee?
The sign-up fee is for unit setup and installation only. It is not a delivery fee. if you select installaton you must pay for delivery
Do you guarantee cooling performance?
No. We do not guarantee any level of cooling. We only guarantee that the unit will operate according to manufacturer specifications.
Can I leave the AC unit running unattended?
No. The unit must not be left running unattended. You are responsible for supervising the unit at all times.
Can I use an extension cord?
We do not recommend it. The unit should be plugged directly into a wall outlet.
If you choose to use an extension cord, you do so at your own risk. Only a heavy-duty 20-amp (yellow) cord should be used, and only one AC per cord. We do not provide extension cords.
Can children or pets be near the unit?
No. You must keep children and pets away from the unit at all times.
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Can I clean the unit with chemicals or sprays?
No. Do not use any chemicals, sprays, or fragrances in or on the unit.
If the unit smells like chemicals or fragrances, you will be responsible for replacing the unit. There is no need to clean our ac unit is comes clean with use like not new
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Who is responsible for cleaning the filter?
You are responsible for cleaning the air filter.
If you want us to clean it, we will charge a service fee based on location, access, and work required
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What happens if the unit stops working?
Call us for help we will try to help you on the phone if can not get the ac unit to work We will inspect the unit as per your request
If the problem is not caused by our equipment, you may be charged a $75 service call fee.
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what happens if I damage the unit?
You are fully responsible for any damage, missing parts, or misuse.
If the unit cannot be repaired, you must pay the full replacement cost.
If the problem is not caused by our equipment, you may be charged a $75 service call fee.
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Do you provide insurance?
No. We do not provide any insurance. You are responsible for your own property and liability coverage. if you want us to provide insurance for the building it will cost $1000 per building or home, per month.
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What happens if I don’t return the unit?
You will continue to be charged rental fees. Failure to return the unit may result in legal action and additional charges.
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How Much does it Cost to Rent a Portable ac unit?
Whether you rent/lease a portable ac unit for one day or 7 days it cost the same rate. Our average ac rental cost per day is $20.00 to $50.00 daily with a minimum of 7 days rental. Our ac unit rental price is a fixed rate. There is no pro-rate for early return of our equipment.
* Please note there may be No REFUND ONCE OUR AC UNIT IS RENTED, and or OUT FOR DELIVERY AND OR USED BY THE RENTER.
Please take note Our Weekly, Bi-Weekly, and Monthly rental rates are fixed rates there are no prorate or discounts for early returns.
If i want to keep the equipment longer will i be charge a late fee ?
The answer is, no. Please note you will be charged for the entire rental period as stipulated on your invoice. Our Weekly, Bi-Weekly, and Monthly rental rates are fixed rates there are no prorate or discounts for early returns.
Will there be a charge for Installation?
YES, there is a cost for delivery and installation. you can add installation on our product page and add delivery on the checkout page.
AC Units Power requirements?
8 to 10,000 BTU AC unit needs 115v to 120 vac with 10 amp single circuit breaker
14,000 BTU AC unit needs 115v to 120 vac with 15 to 20 amp single circuit breaker.
inadequate power and amps will cause our ac unit to trip the circuit breaker.
CUSTOMERS MUST MAKE SURE THAT ADEQUATE POWER POWER IS AVAILABLE BEFORE RENTING OUR AC UNITS.
Commercial Rentals 14,000 BTU ‘S needs 15 to 20 amp circuit breaker
18, tons need call us for requirements
Is there any guaranties that the AC unit rented will cool my Area?
We do not give any guarantees that the ac unit that is rented from us will cool your area. It is the customer’s responsibility to calculate how much heat load in BTUs and the size of ac unit need. However, we can only help by recommending our portable ac unit room sizing guide is listed below.
| FT2 | BTU |
| 100–150 | 8000 |
| 150-250 | 8000 |
| 250-300 | 10000 |
| 300–350 | 10000 |
| 350–400 | 10000 |
| 400–450 | 14000 |
| 450-550 | 14000 |
| 550-700 | 15000 |
| 700–1000 | 18000 |
| 1000-1200 | 21000 |
| 1200-1400 | 23000 |
| 1400–1600 | 25000 |
| 1600–1900 | 28000 |
| 1900–2700 | 36000 |
Cancellation and Return Policy
1. Can I cancel my rental?
Yes, but cancellation rules depend on timing. Once an order is confirmed, the unit is reserved for you.
2. What happens if I cancel before pickup or delivery?
If you cancel less than one (1) hour before your scheduled pickup, delivery, or installation, you will be charged 100% of the full rental amount, including delivery and setup fees.
3. What happens if I cancel after the unit is delivered or picked up?
Once the unit has been delivered or picked up, there are no refunds. You are responsible for the full rental period you agreed to.
4. Is there any refund after rental starts?
No. All rentals are final once the unit is in your possession.
5. How do I return the AC unit?
You must call us at least 24 hours in advance to schedule a return or pickup appointment. Returns are by appointment only.
6. Can I text or message to schedule a return?
No. You must call us. Text messages, emails, or app messages are not accepted as valid notice.
7. What happens if I don’t schedule a return in time?
If you do not call at least 24 hours before your billing period ends, your rental will continue and you will be charged for the next full rental period.
8. Do I stop being charged once I ask for pickup?
No. Charges continue until the unit is officially returned or picked up by us.
9. Where do I return the unit?
If you picked up the unit, it must be returned to our location by appointment.
If we delivered the unit, it will be picked up from the original delivery address.
10. What condition does the unit need to be in when returned?
The unit must be returned in the same working condition it was received, with all parts included. Normal wear is acceptable, but damage, missing parts, or contamination will result in additional charges.
11. What happens if I return the unit late?
You will be charged for an additional full rental period. Rental periods are not prorated.
12. What if I am not available for pickup?
If you are not available or do not provide access for scheduled pickup, charges will continue until the unit is successfully retrieved.
13. Can you refuse a cancellation or return?
Yes. Failure to follow the required procedures (such as calling in advance or providing access) may result in continued charges and enforcement of the rental agreement.
Terms and Conditions (Rental Agreement)
CANCELLATION POLICY click the link below Terms & Conditions
Terms & Condtions
Terms and Conditions (Rental Agreement)
Rental Agreement Terms click the link below Terms & Conditions
Additional AC unit Pick up Terms and Conditions (Rental Agreement)
Terms and Conditions for Portable AC Rental Corp in addition to the terms and conditions set out in the customer online agreement purchase. Effective as of 11/02/2023
Thank you for choosing Portable AC Rental Corp for your cooling needs. Please be reminded that you are fully responsible for the operation of the AC unit while it is under your care. The AC unit must be supervised when in use. The AC drain plug must be in place before operating the AC unit. It is the customer’s responsibility to ensure that the AC drain plug is in place before operating the AC unit. It is also the customer’s responsibility to maintain the AC unit, such as cleaning the AC air filter. The operating temperature of the AC unit should not go below 72 degrees. The customer is also responsible for any damage caused by the AC unit while under the customer’s care. Portable AC Rental provides no insurance to cover any damage caused by the AC unit rented, so it is the customer’s responsibility to provide their own insurance to cover any damages if caused.
Please also remember to call (954) 604-3569 24 hours before the rental agreement ends to get an appointment to return the AC unit. Late fees will be charged for missing or broken parts and in the following increments if an AC return appointment date and time is given and the customer is late:
• $25 for every 20 to 30 minutes late pass the set appointment time.
• $50 fee if customer lose the AC drain plug
• $100 fee for broken AC hose
• $150 fee for broken window attachment kit
• $50 fee for broken AC unit wheel
Thank you for your cooperation and understanding. We look forward to serving you again in the future.
I the customer and representative agree to these terms and conditions set. I the customer and or my representative was given full verbal and or onsite operating instruction on how to care for the unit and operate the ac unit. I the customer understands how to operate the ac unit.
